DA Caseworker (victim/survivor)

Pay: £29,705.48 - £33,433.88 per year

Job description:

The Purpose of your Role

The post-holder will provide a range of specialist interventions, focused on supporting the victim/survivor of parents affected by Domestic Abuse.

The Family Solutions Plus model is designed to improve children’s social work services by offering a range of interventions to families whose children are in their care, to try to maintain the family unit where possible. Our approach enables staff from a wide range of agencies to work together to develop coordinated support, and ultimately impact on improving children’s safety and wellbeing.

Elmore’s service for parents affected by Domestic Abuse aims to increase the safety and wellbeing of victim/survivors of abuse though the provision of one-to-one direct services.

Core elements of the Domestic Abuse component include:

· A multi-disciplinary approach to working holistically with the whole family to improve outcomes

· Use of specialist knowledge of the dynamics of domestic abuse to ensure risks are well managed and understood by other members of the multi-disciplinary team and any other partner agencies working with the family

· Delivery of specialist support for parents who are victim/survivors of domestic abuse

· Delivery of specialist support and evidence-based interventions for parents who are perpetrators of domestic abuse, including a focus on changing their harmful behaviour

· Delivery of support and evidence-based interventions to parents to reduce the harmful consequences of parental conflict

· Use of specialist skills and knowledge and to work in partnership with the abused and abusive parent to keep children and family members safe

· Use and promotion of the use of Motivational Interviewing techniques to engage families in change within children’s timescales

· Delivery and/or facilitation of access to specific therapeutic interventions for parents to better understand and improve their mental health and well being

· Increase the expertise of the social care workforce to work with the whole family, as appropriate.

Key Responsibilities

Provide a high-quality support service to clients:

· To enable parents to recognise and understand power and coercive control dynamics and patterns of abuse and support them to make future positive choices within children’s timescales where possible

· To ensure the non-judgemental delivery of a range of one-to-one interventions underpinned by Motivational Interviewing (MI) to victim/survivors of domestic abuse

· Undertake effective needs and risk assessment of clients

· Manage a caseload of allocated clients, all of whom will be victim/survivors of domestic abuse

· Provide crisis intervention as required and ongoing support to people experiencing domestic abuse, while safeguarding individuals as necessary

· Actively manage and update clients’ risk assessments in line with FSP Workbook and RAG risk assessment in group supervision

· Contribute to multi agency meetings regarding clients (for example, child protection conferences, MARAC and MATAC meetings, mental health review meetings, professional and strategy meetings)

· Ensure that our services are accessible to all

· Continue your professional development by actively participating in regular supervision sessions and annual appraisals and attending and completing relevant training as agreed by your line manager

Contribute to the high performance of the wider team within the FSP project:

· To work as part of a team and develop relationships and collaborate with all partners within the multi-agency framework

· To report to the Team Manager to ensure accountability in the role and appropriate safeguarding procedures are in place for clients

· To complete monthly case summaries of casework within the Family Solutions Plus Workbook, and attend group supervision, to inform ongoing risk assessment and planning

· Work as part of a multi-disciplinary team

· Develop a wide knowledge of external multi-agency services to facilitate and support access

· Attend and participate in team meetings, planning meetings, and policy reviews

· Maintain clear and accurate records of work with families on databases & systems

· Complete relevant monitoring to fulfil contractual needs

· Work within policies and procedures including Health and Safety, GDPR, and Confidentiality regulations

Person Specification

Experience:

1. Experience of supporting people who have experienced Domestic Abuse as a victim/survivor and/or a perpetrator (desirable)

2. At least 18-months’ experience of providing support/care/treatment to help people change their lives in at least two of the following areas: mental health, complex needs, sexual exploitation, substance misuse, homelessness, offending or anti-social behaviour (essential)

3. Experience of working in partnership with other agencies and liaising with statutory and voluntary sector care providers (essential)

4. Experience of delivering recovery focused and evidence-based interventions and/or group work (essential)

5. Experience of risk assessment and management, and safety planning (essential)

6. Experience of using a case management system (essential)

7. Experience of supporting people who have been affected by Honour Based Abuse (desirable)

Skills and Abilities:

1. Clear understanding of the issues faced by people who have been a victim/survivor and/or a perpetrator of Domestic Abuse, and knowledge of relevant partner organisations (desirable)

2. Clear understanding of the impact domestic abuse has on children who live with it (desirable)

3. Knowledge of adult and child safeguarding issues and the roles and responsibilities of relevant agencies (essential)

4. Ability to respond creatively and persistently to a range of challenging casework issues (essential)

5. Ability to build effective relationships with clients, providing support respectfully and without creating dependency (essential)

6. Strong written and verbal communication skills (essential)

7. Ability to use Microsoft Word, Outlook and Excel and a readiness to learn new ICT skills (essential)

8. Ability to set boundaries, to challenge appropriately, and to manage conflict constructively (essential)

9. Awareness of legislation relevant to the client group, such as the Mental Health Act, Mental Capacity Act, the Care Act, safeguarding, data protection, domestic abuse, and homelessness legislation etc. (desirable)

10. Car driver with full licence and access to vehicle for work use (desirable)

Values:

1. Commitment to the ideals of quality and fairness in delivering support to vulnerable people, and the meaningful involvement of service users (essential)

2. Good understanding of the principles of equality and diversity and how to apply them in our context (essential)

The post-holder must be eligible to work in the UK, and appointment is subject to satisfactory DBS check.

How to Apply

If this sounds like the right role and organisation for you, we welcome an application. Application is by way of a CV and a Supporting Statement addressing the specific points in the person specification.

It is very important that you say why you meet each point by using examples, not simply stating that you have the experience. For example, instead of just saying you have effective people management skills, please tell us what this experience is and give examples to prove your point.

Elmore is committed to ensuring equal opportunities for everyone regardless of age, disability, gender identity, race, religion and beliefs, sex and sexual orientation, and marital status. Elmore treats all clients with respect and dignity, aiming to tailor support to individual needs and preferences. We constantly strive to involve service users in planning and evaluating our services.

We understand that some people may want to use AI to assist them in compiling their application for a role at Elmore. We would encourage you to speak directly about your own experience so we can best understand how you personally are suitable for a role, and ask that you are transparent about if and how you have used AI in your application.

Closing Date: 22nd June 2026

Salary: £29,705.48 - £33,433.88 PA

Job Type: Full-time

Benefits:

• Additional leave

• Bereavement leave

• Company events

• Company pension

• Cycle to work scheme

• Employee discount

• Enhanced maternity leave

• Free flu jabs

• Health & wellbeing programme

• Private medical insurance

Work authorisation:

• United Kingdom (required)

Work Location: In person