Feedback & Complaints

We value your feedback

We are always looking for ways to improve our services. Your feedback can help us make sure that we meet the needs of our clients best.

If you have any ideas, complaints or compliments, we want to hear them.

You can contact us however you feel most comfortable:

  • Speak to us: All members of staff will be able to help you

  • Email us: info@elmore.org.uk

  • Phone us: 01865 200130

  • Write to us: Elmore Community Services, 213 Barns Road, Cowley, Oxford OX4 3UT

  • Fill out the form on this page

If you have not been happy with any support provided by Elmore Community Services (ECS), we want to hear from you. Elmore takes a positive approach to feedback as we feel that the opportunity to make a complaint is an essential right for all those who use our services.  Complaints can be a valuable way of evaluating and improving our services and making sure that they are meeting the needs of our clients.

For more information on our complaints policy, please see here.